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What Our Clients Say

I recently purchased my 2nd home and it was a great experience working with TrustLine Mortgage. I needed to close quickly and TrustLine went over and above to make the transition run smoothly and quickly. I really appreciate their caring and professionalism. I would absolutely recommend TrustLine to anyone needing a mortgage loan.

Lisa J.

During a very exciting, yet stress filled time in our lives, we were thankful to have TrustLine Mortgage handle the mortgage for our new home. The process was seamless and handled professionally throughout. Our loan officer Ken Remley did an excellent job explaining the process, the loan and other options available and kept us updated on the status. Our experience with TrustLine was exceptional and I give my highest recommendation.

Bobby and Suzanne

For the past two years, I’ve been very frustrated in trying to refinance my home. That all changed when Bill Pappas assisted me. With his efforts and expertise, I was finally able to refinance my home. Bill’s knowledge and professionalism were very impressive and I highly recommend Ken Remley to anyone trying to refinance their home. I’m grateful to Bill for all his efforts and know that my process was done in a timely and professional manner.

Nick H.

I have referred Jeff Middlekauff to several of my customers since the formation of TrustLine Mortgage. It’s always a pleasure working with Jeff and his staff because of the knowledge, patience and professionalism they exhibit. The thing I appreciate most about Jeff is that he always has the customer’s best interest in mind. He never over promises always pays attention to details and nurtures each transaction through to the end. I strongly recommend Jeff and his staff of professionals to anyone in need of personal or professional lending services.

Tom S, Realtor

It was a pleasure working with Ken and the entire TrustLine Mortgage team in order to get our home mortgage. The entire transaction was smooth and flawless. They were professional and fulfilled every promise they made. I would be happy to recommend them and will do business with them again should the need arise.

Earl S.

Jason and I would like to thank Bill Pappas for processing our mortgage with such ease. It was definitely a pleasure working with you.

Martelle and Jason

I first came in contact with Jeff last year when one of his customers wanted to purchase a home that I had listed. Jeff worked with the buyer to help him improve his credit score before we wrote the contract. Once the buyer was ready we wrote the offer and closed within 45 days. I really like the idea that I can communicate with him either by voice email or text message: he is always quick to respond (even on vacation) to me and the buyer. His easy-going manner is one of his best attributes in helping to guide the nervous first-time buyer through the process.

Gary H.

I would like to thank Bill Pappas at TrustLine for all his help in purchasing our home. TrustLine went above and beyond in all their efforts with my mortgage. I would highly recommend TrustLine.

John C.

I had such a great experience with Jeff Middlekauff and TrustLine Mortgage. Jeff was able to close the sale in less than a month and was so good about keeping me informed throughout the entire process. His professionalism and attention to detail helped to make for a smooth transaction. I look forward to working with TrustLine again in the future.

Virginia O.

We used Jeff Middlekauff from TrustLine Mortgage and were extremely pleased with his professionalism, manner and timely processing of our mortgage. We had to close quickly to avoid moving twice and Jeff was able to process our loan and close on-time. We would recommend Jeff and TrustLine to our friends and family

Dale and Denise S.

I’ve been working with Ken Remley from TrustLine for more that 10 years. His offers always beat the competition, the time to closing is super fast and the service is excellent. I recommend him all the time to people who need refinancing or who are buying a home. If you go with Ken you can’t go wrong. Thanks Ken, I look forward to working with you again in the future.


TrustLine and Jeff in particular were very helpful to us in completing the mortgage process on our new home. The application process was clear and straightforward. Jeff was quick to respond to our questions and good about keeping us on-track in responding to information requests. Jeff kept the process on schedule and assured that our submittals were done well ahead of deadline. I would recommend Jeff and TrustLine to anyone considering a new mortgage or refinancing.

Kerry V.

Ken was on the ball. He had reviewed my mortgage from a previous refinance to a lower term and lower rate mortgage. He contacted me to offer a review of the mortgage and because of TrustLine’s relationship with lenders was able to offer new financing and an even lower rate. He was able to expedite the process, always keeping me well informed along the way. Ken and the entire team were knowledgeable, efficient, professional and a pleasure to work with. They made the process easy and understandable from beginning to end.


My family and I recently purchased our first/retirement home which can be very exciting and emotionally stressful, but when you have a lender that’s transparent, accurate and provides superb customer service as TrustLine Mortgage and their wonderful staff, especially Mr. T. Allen Tyre, Jr. did, it made the process easy to understand and stress free.  I have recommended them to my family and friends because they can be trusted.  TrustLine, thank you for what you do!

                                                                                                         Maritza H.


Call us at 904-381-LOAN (5626) or Toll free: 1-888-398-6220
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NMLS Consumer Access

6101 Gazebo Park Place North, Suite 108
Jacksonville, FL 32257
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